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Services

At Rickshaw, we are passionate about transforming businesses through our expert services.

International Trade

Ensure your business complies with international trade regulations. Our experts provide guidance and support to simplify trade compliance, reduce risks, reduce costs, and maintain smooth operations. 

  • ​Licensed customs brokers to help clients with legal, logistical, and paperwork requirements for moving goods across borders

  • Dive deep into manufacturing, supply, and distribution footprints to assess exposure to changes in trade rules and tariffs

  • Scenario plan actions that can be taken to respond to trade policy changes in order to mitigate risk and gain competitive advantage

Global Supply Chain

Our services focus on identifying gaps and implementing efficient strategies to optimize your supply chain. Turn your Supply Chain into a competitive weapon, one that’s digital, sustainable, and more resilient. 

  • Help clients build agile supply chains to rapidly adapt to changes in markets and customer demands

  • Optimize supply chain costs while improving service and reliability

  • Implement flexible sourcing and manufacturing

  • Transforming supply chain organizations to emphasize the importance of coordination, digital enablement, and speed

Operational Excellence

We partner with clients at every level of their organization to drive transformational change in key areas of operations management ranging from procurement, service operations, supply chain, manufacturing, capital project management, and process re-engineering. 

  • Supply Chain optimization to address inventory errors, supply disruption, manufacturing footprints, and costs

  • End-to-End process transformation to diagnose performance, redesign processes, activate new designs, and track improvement

  • Competitive cost assessment to expand margins

  • Supply network optimization to identify ideal DC locations

Global Service Operations

Rickshaw is dedicated to transforming customer experience, efficiency, and effectiveness in global business operations. With a focus on customer experience as a competitive advantage, we empower businesses to navigate the complexities of international trade with confidence and success. 

  • Generate insights for measuring customer experience and improving the customer journey

  • Innovate the customer experience, helping clients execute improvements to achieve targets

  • Coordinate change initiatives to improve customer experience

  • Partner with clients to activate a customer-first culture

Operational Risk

Our consulting experts work with clients to develop operating models for risk that mitigates dangers and drives resilience, efficiency, and growth. We help clients streamline processes, improve operational resilience, and avoid disruptions. 

  • Understand, develop, and assess relevant risk types

  • Establish frameworks and mechanisms for assessing, mitigating, and monitoring risk

  • Establish operational risk governance and organizational structure

  • Help leadership establish a culture of operational resilience

  • Prevention, detection, and mitigation of fraud and abuse

Fractional Leadership

Seasoned C-suite and executive leader who partners with companies on a flexible, part-time basis to drive operational excellence, optimize supply chains, and accelerate growth - without the cost and commitment of a full-time executive hire. Specialized expertise and project-based experience includes: 

  • Global trade compliance and scenario planning

  • Operations optimization and process improvement

  • Supply chain strategy and management 

  • Organizational development and team building 

  • Strategic planning and execution

  • Risk management and compliance 

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